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1. What Are Your Shipping Methods and Costs?

We offer complimentary on orders over $92 ground shipping via UPS or USPS First Class Mail. At this time we only ship our orders within the U.S. only. Your package will be delivered within 5-7 business days.

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2. What Are Your Return And Exchange Policies?

Underwear is final sale. We do not offer returns, exchanges, or store credit on purchased packaged underwear items that have been opened.  

If your item has a manufacturing defect in its materials or workmanship, please reach out to us at hello@teamkitbrand.com

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3. What Forms of Payment Are Accepted Online?

Google Pay and Paypal.

4. When I Put Something In My Shopping Cart, Does It Mean The Product is Available?

Item availability is checked when you complete the purchased and your order is processed. Placing an item in your shopping cart does not ensure its availability when you are ready to make your purchase, and all orders are subject to product availability.

5. How Do I Find My Correct size?

Please see our fit guide page.

You can find the waist measurements for all of our underwear click here.

7. May I combine my sign-up 10% discount with other Teamkit promotions?
Please note: the 10% off sign-up offer does not apply to any other Teamkit Underwear promotional discounts, including flash sales and contests.