2. What Are Your Return And Exchange Policies?

RETURNS

Underwear is final sale. We do not offer returns, exchanges, or store credit on purchased underwear items.  

If your item has a manufacturing defect in its materials or workmanship, please reach out to us at hello@teamkitbrand.com and send along a few photos showing the issue.  If we determine that the issue is a result of defects in the material or workmanship we will arrange to get you a replacement of the same or similar style. 
 

PRODUCT WARRANTY

The warranty is personal to the original purchaser and does not cover ordinary wear and tear or damage caused by improper use, not following specific wash care instructions or accidents, such as washing machine water temperature, no dryer, chemical spills or rips caused by sharp objects. Teamkit Brand will ultimately make the final decision whether the issue with the product was caused by a defect in the materials or workmanship or the result of a cause not covered by the warranty.

WASH CARE INSTRUCTIONS:

  • COLD MACHINE WASH
  • DO NOT BLEACH
  • DO NOT IRON
  • DO NOT DRY CLEAN, REMOVE STAINS WITH SOLVENTS
  • DO NOT TUMBLE DRY- HANG DRY ONLY
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